Research line

Sociotechnical Systems, Human-Data Mediation and Digital Services

How can we create accessible and usable services?

Aim

To investigate the relationships between people, data, technologies, work practices and institutions in the design, implementation and use of digital systems. The line studies how people understand, use and contest data, platforms and services, covering the development and evaluation of interfaces, visualisations and digital solutions, with attention to user experience, accessibility, participation and sociotechnical requirements.

Keywords

sociotechnical systems; human-computer interaction; human-data mediation; user experience; accessibility.

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